Online Therapy

In order to assist clients to remain well, and to help reduce the spread of COVID-19, I've made the decision to transition all therapy services online, until further notice.  

 

Online therapy will be provided using an online platform called Zoom.  You will receive an email from me prior to your appointment that contains a link you click to access the session.  See below for further information.

I'm available, via telephone and email, to discuss any questions or concerns.

 

Online Counselling Information
  • Counselling is very personal work. To make the most out of our session, please be ready to commence 5 minutes before your appointment time.  I recommend that you take some time to prepare yourself and your space accordingly. 

  • It is important that you ensure you are in a space that is private, quiet, distraction free, and that you are seated comfortably (don't forget the water and tissues).

  • Zoom requires:

    • a computer with a camera, good internet access, good speaker and microphone quality, or earbuds/headset with a microphone.

    • OR a phone/tablet with the Zoom app downloaded, and the ability to direct the camera (hands-free) squarely on yourself while seated.

  • At the end of our session, I'll ask you to provide credit card details for payment, which will be entered directly into the secure payment terminal and not retained.  


Zoom information
  • Before your scheduled session, you will receive an email invitation to connect with Zoom.  

  • At the scheduled session time, please click on the link in your email invitation.

  • The Zoom web browser (a small application file) will download automatically when you click on the link. 

    • A dialogue box entitled "Open zoom.us?" may appear.  

    • Click "Open.zoom.us".

    • Then click "Join with video" on the bottom of your screen.

    • Then click "Join with Computer Audio".

  • ​If you would like to install the web browser before our session (rather than waiting until the session time), please follow the instructions below:

    • To install Zoom on your computer, go to https://zoom.us/download and click "Download" under the first option "Zoom client for meetings".

    • To install Zoom on your phone or tablet, go to https://zoom.us/download and click the appropriate "Download" button under the fourth option "Zoom mobile apps".