Welcome to my practice. I am looking forward to working with you. When starting with a new client, I like to share how my service operates. If you have any issues or concerns with any of the information I have included here, please feel free to discuss it with me at any stage. Contacting me If you need to contact me, please do so via telephone or email (0455 023 383; firstname.lastname@example.org). Though I may not be immediately available, I will make every effort to return your call or email promptly during office hours Tuesday to Thursday, with the exception of public holidays and personal leave.
I am not able to provide emergency or after hours support, and contact between session times will be limited. If you are in crisis you are recommended to contact the Crisis Assessment Team (1300 721 927), Emergency Services (000), your GP, hospital ER, or a crisis line (please see below for a list of resources).
Lifeline - 13 11 14 - Crisis support and suicide prevention
Eating Disorders Victoria Helpline - 1300 550 236 - ED support & information
Locations, public transport and parking Augustine Centre, 2 Minona St, Hawthorn. Elk Wellbeing, 282A Queens Parade, Fitzroy North (Clifton Hill shopping strip).
There is plenty of free parking in surrounding streets, both at the Augustine Centre and Elk Wellbeing. Train - The Augustine Centre is close to Glenferrie and Auburn stations. - Elk Wellbeing is close to Clifton Hill station Tram via Glenferrie road (Augustine Centre), or via Queens Parade (Elk Wellbeing). Fees Fees are $130/$100 concession (Health Care Card holders) for a 50-minute session.
Unfortunately, no rebates are available for counselling services. I keep my fees as low as possible for this reason. Fees may increase periodically, with advanced notice.
Payment is required at the end of each session, by cash, card, or direct deposit.
Therapeutic modalities I work using a person-centred framework incorporating acceptance and commitment therapy (ACT) and emotion focused therapy (EFT).
I am a Health at Every Size (HAES) advocate, offering a non-diet and weight-neutral approach to health and wellbeing.
Cancellation policy I understand that people sometimes need to change and cancel appointments. Because my session times are limited, I need two full business days notice for cancellations or changes to your appointment time to enable another client to be offered your space. You will be charged the session fee if you fail to attend, or provide less than two full business days notice to cancel or reschedule an appointment. I greatly appreciate your consideration in this matter.
For therapy to be effective, regular attendance, for the full 50-minute session, is necessary. It is important that you arrive in readiness to start your appointment on time. Late arrival will necessitate a shorter session, and sessions may not proceed if clients are 15 or more minutes late.
Cancelling or failing to attend three scheduled appointments may necessitate ending therapy. Schedule of visits I usually schedule one appointment each week at a time we agree on, although sessions may be arranged more or less frequently at your request. Working with other health professionals During the course of your treatment, it may be beneficial to discuss your case with other health professionals involved in your care. I will only share information about your care if you have given me consent to do so.
To ensure you receive the best possible care I may also discuss your case with my professional supervisor, who will be bound by the limits of confidentiality outlined below. Confidentiality Counselling is confidential. Both the verbal information and written records about a client cannot be shared with another party without the written consent of the client, with noted exceptions as follows:
I am legally obliged to break confidentiality after being presented with a court subpoena for your records, or if disclosure is otherwise required by law.
I am also required to break confidentiality if I believe that you are at risk of harm, if you disclose intentions to harm others, or if I am concerned that a child is at risk.
Service limitations I will provide the best therapy I am able to offer you. If I believe I am unable to provide optimal care I will advise you of your options, and, where appropriate, facilitate referral to another health professional.